To return an un-embroidered, unused, and non-altered item, please contact the returns department within 30 days of original purchase date via email at info@KrewkutApparel.com. For faster service, you may conveniently submit an online Return Authorization Form listed below and a customer service representative will contact you within 2 business days.

 

Krewkut Apparel only accepts return of items that are in their original condition (unwashed and/or unused) within 2 weeks after the issuance of a return authorization.

 

Clearance and/or Sale items are non-returnable and/or non-exchangeable.

 

Credit/refund will be issued upon receipt of the return merchandise.

 

Freight charges and Rush Fees are non-refundable, unless it is a mistake on Krewkut’s behalf. Customers are responsible for the return shipping charges.

 

Direct returns are subject to a 15% Restocking fee.

 

Embroidered and Custom-made items are non-returnable.

 

Items must be in resalable condition and original packaging.

 

Please be sure to mark/indicate on the outside of your package the Return Authorization number.

 

Krewkut Apparel reserves the right to refuse returned packages without the RA number or consent.